Privacy Policy

At EXO2 The Heat Inside, your privacy really is a priority. We are committed to protecting your privacy at all times and in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site. Our site uses a 128 bit encrypted SSL to increase the security of our customer's information. Although we cannot guarantee complete security on stored information, we have installed and applied our encrypted pages and installed our SSL certificate to prevent information from being hijacked or stolen.

How Do We Use the Information We Collect?
When you become an EXO2 The Heat Inside member, we ask you to supply your name, mailing address and e-mail address.  We also request some demographic information such as gender and date of birth. EXO2 The Heat Inside will NOT share information about you with any client, customer, partner or agency without your expressed permission.

Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.

Your demographic information (gender, date of birth, etc.) will be used for our own analysis and security purposes only.  This information will help to ensure you are who you say you are and it is you who is using your credit card and not someone using a card stolen from you.

Refer-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. EXO2 The Heat Inside does not store this information and uses it for the sole purpose of sending this one-time email.

Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

Site Security
All EXO2 The Heat Inside employees take caring for your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis. We have also installed and implied our site with a 128 bit encryption SSL.

Correcting/Updating Your Personal Information
After becoming an EXO2 The Heat Inside subscriber you may correct/update your personal information by clicking on the 'My Account' link at the top of any page.  You will be queued to enter your ID, password and birth date and then to select the ‘Edit Information’ button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our Member Services group through the 'My Account' section, or the 'Contact Us' section.

Links To Other Sites
This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the EXO2 The Heat Inside site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication
From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest, etc.  Administrative e-mails will not contain promotional materials. If you choose to receive our newsletters, they will contain promotional materials from EXO2 The Heat Inside.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Supplementation
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.

Contests and Special Programs
Periodically, contests or special programs are run on our site. Sometimes the events are sponsored by our vendors, partners or customers. To enter contests or take advantage of a special promotion, you need only to enter your ID and password to participate.  For contest, you can declare if you wish to have your first name and last initial and state of residence posted on our site if you are the winner. Winner's names are NEVER shared with others without their consent.

Our Use of Cookies
Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy or anything else you might want to talk about. You can reach us via email at info@exo2.com or mail us at the following address:

EXO2 The Heat Inside
215 McDonough Parkway
McDonough, GA  30253